Withdraw to Your Wallet
When you are ready to pull winnings out, head to the withdrawal counter and tell us which wallet to send them to. We ask for your bKash, Nagad or Rocket number, the amount you want, and a quick ID check if it is your first cash-out. Most withdrawals leave our side the same day as long as your account verification is current.
You will see the payout status in your transaction history; once it switches to Complete the money is on its way to your mobile wallet.
- Open the withdrawal counter — From your account menu tap Withdraw, then choose the wallet you want us to send funds to.
- Enter the payout amount — Type the amount you are cashing out. Make sure your account balance covers it and that your wallet number is correct.
- Complete verification if prompted — First-time withdrawals ask for a photo ID and a selfie. Upload both and we will approve them within a few hours.
- Track the payout — Your transaction history shows Pending until we release the funds, then Complete when the wallet transfer is sent.